AGENCE MS inc. - Inside Sales Representative (Sales Support)

Publié le 3 Dec 2019Published on Dec 3, 2019
 

Inside Sales Representative (Sales Support) on the South Shore of Montreal (Delson/Candiac) Full Time ( 35-40hrs ) Sales Agency in the sports and footwear sector located in Delson is looking for an Inside Sales Representative (Sales Support).  Specialized in the representation of Sports products and Footwear, we are looking for a person to support the sales force. The inside representative must provide a high level of customer service. This will involve contact (by phone and email) with our customers located in Quebec and the Maritimes. You will also need to connect with the various suppliers located in Quebec, Ontario and the United States.

Qualifications and Skills:

  • Bilingual in both English and French (verbal and written)
  • Excellent communication skills (phone and email)
  • Proven customer service and sales skills
  • Highly motivated self-starter with the ability to adapt to changing situations (strong initiative)
  • Team player with strong information-seeking skills
  • Strong organizational skills, results oriented, proactive/positive attitude, attention to detail
  • Proficient with Microsoft operating systems including Word, Excel and Outlook. Experience with B2B systems is a plus.

Responsibilities

  • Assist customers with telephone/email inquiries about our products, services and orders 
  • Coordinate with suppliers to meet requested delivery dates
  • Organize, coordinate and track samples
  • Assist our customers solve problems and issues
  • Build relationships to maintain customer loyalty
  • Deliver exemplary service through professional conversation
  • Handle stressful situations in a calm and professional manner

Note: This job description is not intended to be all-inclusive. Employee may perform other duties as negotiated to meet the ongoing needs of the organization

Contact: Martin Simard, martin@agencemultisports.com